-
A You can reach out to us through the contact form on our homepage, via email, or by directly calling our phone number. Our customer service team is available around the clock to assist you, answer your questions, and help you through the order process.
-
A Absolutely, we welcome orders for seasonal collections. We understand the importance of timely delivery for seasonal products, and we ensure that our production schedule accommodates these needs. Please contact us for more details on seasonal order options.
-
A The delivery time depends on the quantity of the order and the customization requirements. Typically, the delivery time for standard products is 4-6 weeks after order confirmation. For custom products, the delivery time may be slightly longer, and we will provide a specific delivery schedule upon quoting.
-
A Yes, we offer comprehensive customization services. Whether it's design, color, size, or logo printing, we can customize according to the specific needs of our clients. Our design team will work closely with you to ensure the final product perfectly aligns with your brand image and market positioning.
-
A We insist on using high-quality raw materials and advanced production techniques. Each batch of products undergoes rigorous quality control checks before shipment to ensure compliance with international standards. Our goal is to provide durable, comfortable, and fashionable knitted hats to meet the needs of global customers.